Support

We have dedicated, highly skilled and trained Senior Customer Engineers who are either certified on EMC CLARiiON, Networker or Quantum and are on call 24 x 7 with 4 hours response time.

ABBE Support can rely on escalation to EMC and Quantum Support sites located locally and at headquarters to ensure resolution of support issues at the fastest possible time.

The proactive support capability ensures the continuous remote monitoring of the system even while a field-based engineer is enroute for onsite support.

The EMC Customer Support Center also provides the latest system diagnostic information designed to minimize the need for further onsite diagnostic testing and to enable faster resolution.

Contact Support:

Support Hotline: 632 759 5555 loc. 206 / 63 917 881 9778
Support Email: cris_sargento@abbe.com.ph